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«KVH GROUP»

LIMITED LIABILITY COMPANY

PRIVACY POLICY

GENERAL PROVISIONS

The following Company Privacy Policy regulates the information which the “KVH GROUP” LLC    (“KVH GROUP” LLC dated on September 12, 2012, Grigor Lusavorich Street,17, 0015, Yerevan, Armenia, registration number 286.110.705531; VAT number 02611422) (hereinafter referred to as “the Company”) may gather about the user (hereinafter referred to as “the User”) (the Company and the User are hereinafter collectively referred to as ‘‘Parties’’) of Company’s website www.kvhequisport.com and/or from “KVH Equisport” mobile application (hereinafter referred to as “Online Store”) (hereinafter referred to as “Privacy Policy”). 

The Company does not control and is not responsible for third-party websites and/or mobile applications that the User may access through links in the Online Store.

By registering in the Online Store and transferring personal data to the Company, the User unconditionally agrees to the policy and its terms. In case of any disagreement with the terms of the Privacy Policy, the User must refrain from using the Online Store.

The Company collects the User's personal data when the latter enters it in the Online Store, sends it by e-mail, or informs in person. According to the current data protection legislation, the User may request to change, update or delete his personal data at any time.

PRINCIPLES

Data Quality 

  • Personal data are required to be: 
  • Acquired and developed in a fair and lawful manner
  • Kept for special "lawful purposes" and not used for other purposes
  • Adequate, relevant, and not exceeding the limits of their conservation objectives
  • Accurate; keep updated if necessary
  • Stored in a way that permits data subjects to be identified, but no more than is necessary for the purpose of preserving that data.

Data security.

Appropriate security measures should be taken to protect the Company's personal data from random or unauthorized destruction, or accidental loss, as well as from unauthorized access, alteration, or proliferation.

Further guarantees 

The user should be able to:   

  • Find out the existence of an automated file of personal data, its main purposes, such as the identity of the file controller, the main place of residence, place of work.
  • To get a confirmation of whether the personal data related to him or her are stored in the automated data file, as well as the receipt of that data in a way available to him/her at reasonable intervals or without delay, and/or expense.
  • If necessary, achieve the correction or destruction of such data, which have been developed in violation of the provisions of law.
  • Enjoy legal protection in cases where the request for approval or, as the circumstances require, the receipt, correction, or destruction of the data referred to the 2nd and 3rd points of this paragraph have not been made.

MAIN CONCEPTS

  • Personal data – any information relating to the User, which allows or may allow for direct or indirect identification of a person's identity; 
  • Processing of personal data – any operation or set of operations, irrespective of the form and mode of implementation (including automated, with or without use of any technical means) thereof, which is related to the collection either stipulation or input or systematization or organization or storage or use or alteration or restoration or transfer or rectification or blocking or destruction of personal data or to carrying out other operations;
  • Transfer of personal data to third parties – an operation aimed at transferring personal data to certain scope of persons or public at large or at familiarising with them, including disclosure of personal data through the mass media, posting in information communication networks or otherwise making personal data available to other person;
  • Use of personal data – an operation performed upon personal data, which may be directly or indirectly aimed at delivering decisions or forming opinions or acquiring rights or granting rights or privileges or restricting or depriving of rights or achieving other purpose, which give rise or may give rise to legal consequences for the data subject or third parties or otherwise relate to the rights and freedoms thereof;
  • Destruction of personal data – an operation, which renders the restoration of the content of personal data contained in an information system impossible;
  • User – adult natural person using the Company website or mobile application   
  • Web-site - www.kvhequisport.com web-site at - https://www.kvhequisport.com   
  • Mobile App - «KVH Equisport»  mobile application in App Store and/or Google Play
  • Personal Data Protection – A set of technical, organizational and technical-organizational measures aimed at protection of User's data being determined on the bases of definite or similar information.   

PERSONAL DATA RECEIVED AND DEVELOPED

BY THE COMPANY

Within this policy, the User's data is personal information that the User provides about himself/herself while registering in the Online Store or while using the services provided by the Company, especially:

  • Phone number
  • Name, surname
  • The address
  • Email address
  • Date of birth
  • Bank details,
  • Purchase history in the online store 
  • Preferred product list in the online store 
  • Delivery addresses or other delivery information   
  • Electronic and other correspondence of the User between the Company, the Company's employees and other persons related to the registration and execution of the User's order,
  • Any other information for processing and executing the User's order.

Usage data

Data that is automatically transmitted to the Company while using the Online Store through software installed on the User's device (mobile phone, computer, etc.). They are:

  • Actions performed by the User in the Online Store, the time of the visit 
  • User's location
  • Operating system
  • Browser type
  • Device type
  • IP address,
  • Other cookies   

THE MAIN OBJECTIVES OF COLLECTING AND PROCESSING PERSONAL DATA

The Company collects and stores only the personal data necessary for the provision of services and/or the execution of contracts concluded with the User. The Company uses the User's personal data for the following purposes:

  • User identification
  • Providing access to personalized service resources to the User
  • Establishing feedback with the User, including correction of notifications, inquiries related to the use of the online store, processing of User inquiries and delivery of orders
  • Entering into contracts with the User, executing and placing orders 
  • Determining the user's location for security purposes 
  • Confirming the reliability and completeness of the personal data provided by the User
  • Providing effective technical assistance to the User in case of problems with the use of the Online Store.
  • Sending commercial messages with the User's consent
  • Improving the quality of Online Store work, usability, new services 
  • For other purposes that may be provided for in the agreement concluded between the Parties, as well as in the legislation of the Republic of Armenia.

PERSONAL DATA PROCESSING AND THIRD PARTIES

TRANSFER CONDITIONS

The processing of Users' personal data is carried out under the Law on “Personal Data Protection” of the RA. The processing of personal data of the User is carried out without restrictions in any lawful way, including in information systems of personal data, with or without the use of automation means. All personal data is kept confidential and security is ensured.

  • The Company reserves the right to transmit the User's personal data to third parties, including courier and postal service providers or other persons in the following cases:
  • The User has given his consent to perform such actions
  • The transfer is required for the User to use the Online Store or to fulfill the agreement with the User
  • For ensuring the protection of the Company rights and legitimate interests
  • In other cases prescribed by law 
  • The online store may contain links to other sites that are not managed by the Company. If the User goes through the link, he/she will appear on the third-party website. The company advises the User to get acquainted with the privacy policy of each site he visits. The company does not control and is not responsible for the content of third-party websites and/or their terms, confidentiality policy or actions.

MEASURES APPLIED FOR PERSONAL DATA PROTECTION

In processing personal data, the Company takes the necessary legal, organizational, and technical measures to protect personal data, particularly from unauthorized or accidental access, destruction, alteration, blocking, backup, provision of personal data, promulgation. This is carried out under the requirements of the legislation on personal data protection.     

RIGHTS AND OBLIGATIONS OF THE PARTIES

The User has a right to: 

  • Receive information on the processing of his / her personal data in the manner prescribed by the Law on ''Personal Data Protection'';
  • Request the Company to clarify, block or destroy personal data in case the personal data is incomplete, outdated, inaccurate, received, used for the stated purposes in violation of the requirements of law;
  • Withdraw consent to the processing of personal data.

The User must bear in mind that refusing to provide personal data, refusing to consent to the Company's processing of personal data, or withdrawing previously given consent may result in the Company's inability to continue to fulfill its obligations to the User.

The User is obliged to:

  • Provide the company with the necessary information on using the Online Store;
  • Inform the Company about the change of his / her data no later than he/she places another order through the Online Store.

The Company has the right to: 

  • Process legally obtained personal data of the Company for the purposes outlined in this policy;
  • Restrict the User's access to his / her data in case the access violates the rights and legitimate interests of third parties.

The Company is obliged to:

  • Provide the User with the information required by Article 15 of the Law on "Personal Data Protection" upon request of the User;
  • Take the necessary steps to complete, update, correct or destroy personal data as for being incomplete, inaccurate, obsolete, illegally obtained or unnecessary for processing;
  • Use the received personal data exclusively for the purposes stated in the Privacy Policy;
  • Ensure the privacy of the User's data;
  • Fulfill other obligations under this policy or Armenian legislation.

DISPUTE RESOLUTION PROCEDURE

Any dispute arising out of this Privacy Policy shall be settled through negotiations. By mutual agreement, the Parties shall establish a pre-demand method for resolving disputes arising from the Privacy Policy.

The party reporting the violation shall submit a written request to the party who committed the alleged violation. If the claim is not received within 15 calendar days from the moment of receiving the claim, and/or the submitted claim is rejected, the dispute may be submitted to the competent court of the Republic of Armenia for examination.

The law applicable to the privacy policy is the legislation of the Republic of Armenia.

OTHER PROVISIONS

The Privacy Policy enters into force upon User’s registration in the Online Store and is an integral part of the User Agreement on the use of the Company’s Internet Shop, By registering in the Online Store, the User certifies that he/she is fully acquainted with the contents of the Privacy Policy and has no objections to it.

The company has the right to unilaterally change the Privacy Policy at any time. The new version of the Privacy Policy will take effect as soon as the Company places it in the Online Store unless otherwise is provided in the new version of the Privacy Policy. When placing an order through the Online Store, the User confirms that he/she has read and agrees with the current Privacy Policy version of the Online Store. Termination, revocation, or invalidity of any part of the Privacy Policy shall not result in termination, revocation, or invalidity of the other parts of it.

The Privacy Policy is written in Armenian, Russian, and English and is mandatory for the Parties. In case of any misreading between the Armenian, Russian and English texts, the Armenian version of the Privacy Policy prevails.